Skyhound launches new service to help animal hospitals during COVID-19

While many veterinary clinics are on lockdown due to the pandemic, My Vet Services allows clients mobile check-in and messaging from their cars.

LA PALMA, CA—May 11, 2020 – Skyhound Internet, experts in problem solving website development tools, today announced the launch of their new service to help animal hospitals using curbside services.

My Vet Services solves real-world problems where animal hospitals are using the parking lot as the waiting room due to the public health crisis. “Animal hospitals weren’t designed for clients waiting in their cars,” said Tom Hanberg, CEO at Skyhound Internet. “We’ve used technology to help an industry facilitate client visits without having to change any existing software.”

My Vet Services lets clients that arrive at an animal hospital scan a QR code or simply type in a web address and perform a mobile check-in.   Currently clinics are relying on clients to check-in via phone, which leads to busy phone lines, unanswered calls, and staff busywork.

Clinics have a dashboard with a simple listing of who’s waiting and what they’re waiting for. Built-in messaging allows the clinic and client to communicate during the visit. Clients can even keep track of their place in line while waiting. “These services are essential during COVID-19 and will be loved by pet parents when the world gets back to normal,” said Sally Frankel, Customer Service Director for Skyhound.

My Vet Services requires no app to download and offers:

  • Mobile Check-in
  • Client – Clinic messaging
  • Send online estimate and payment links
  • Online prescription refill requests
  • Clients can monitor their place in line

The service is uniquely valuable for veterinary clinics during coronavirus, but has a host of essential features post-pandemic including the ability to check-in from home for clinics offering walk-in services. New features will be rolled out in the coming months. Interested animal hospitals can sign up and get relief in just a few days.

For more information, visit

About Skyhound Internet

Skyhound Internet has been providing clients with creative and innovative website design, custom web development, and e-commerce solutions since 1998. As huge animal lovers, creating a service to help our dog and cat protectors was a no brainer.

Media Contact

Tom Hanberg